Here is my cancelation policy

What is the cancelation policy?

At Emma Langdon Tutoring, I understand that life can be unpredictable and that scheduling conflicts may arise. To accommodate these occasional changes while maintaining a structured learning environment, I have established the following cancellation policy:

Rescheduling Policy: Clients are allowed unlimited rescheduling of tutoring sessions, provided that a notice of at least 24 hours is given. If you need to reschedule a session, please contact me via email or phone at least 24 hours in advance. This flexibility ensures that you can adjust your tutoring schedule as needed without any penalties.

Cancellation Policy: Clients are permitted one cancellation with less than 24 hours' notice per month without incurring any charges. This allowance provides a safety net for unexpected events or emergencies that may prevent you from attending a scheduled session.

Subsequent Cancellations: If more than one session is canceled with less than 24 hours' notice within the same month, a fee equivalent to 50% of the lesson cost will be charged for each additional short-notice cancellation. This policy is in place to respect the time and effort that goes into preparing for each session and to ensure that I can maintain a consistent schedule for all my students.

No-Show Policy: If a student does not show up for a scheduled session without prior notice, it will be considered a late cancellation, and the 50% fee will apply if it exceeds the one allowed cancellation per month.

Exceptions: In cases of severe illness or family emergencies, please contact me as soon as possible to discuss potential exceptions to this policy. I aim to be fair and understanding in genuine cases of hardship.

By adhering to this cancellation policy, we can work together to ensure that your child receives the consistent and effective tutoring they need while respecting both our time and commitments. Thank you for your understanding and cooperation.